Managing Cross-Cultural Differences

Archives Managing Cross-Cultural Differences Among Staff and the Communities They Serve

“Increasing the competency of a government archives across multiple cultures is not an altruistic goal, but rather a pragmatic strategy to ensure an archives’ workforce reflects, represents, and appropriately responds to the communities with whom it collaborates and serves, and, perhaps most critically, how archivists contribute to shaping the archival record…. Archives commit to cultural competency work as a part of their core mission to increase archival relevance and responsiveness to community needs and interests, knowing that what is remembered or recorded is shaped by culture.”

From Relevant, Respectful & Responsive: Government Archives in the 21st Century, Council of State Archivists, 2022.